As Much as 65 to 93 Percent of the Meaning in Communication is Nonverbal
Categories of Nonverbal Communication
•Appearance
•Paralanguage
•Kinesics
•Occulesics
•Proxemics
•Final expressions
•Olfactics
•Chronomics
The Ways to Improve Nonverbal Communication Skills
•Learn as much as possible about any culture in which you will be interacting
•Do not judge someone’s action out of context or leave the actions unexplored when important to you or the organization
•Develop your understanding or sensitivity to nonverbal cues
•Assess your own use of nonverbal communication
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