Chapter 6 Improving Your Listening Skills

Three level of listening :

•Level 1- “Emphatic listening”
•Level 2- “hearing words, but not really listening”
•Level 3- “listening in spurts” Always Maintaining your Listening at level 1


Common Barriers that Effective the Listening

•The subject is boring
•You do not agree with the speak person
•Distracted by other thoughts
•You have preconceptions about the subject or the speaker
•You shift your focus away
•Only hear what you want to hear


The Ways to improve listening Habits

•Stop talking
•Stop thinking ahead to what your are going to say
•Avoid multitasking
•Ask questions if something is unclear
•Focus on the speaker closely
•Listen for ideas, not just for facts
•Listen with an open mind